Last updated: Aug 14th, 2024 About This Policy Crew Insight (“Crew Insight”, “we”, and/or “us”) values your privacy. This privacy policy (“Privacy Policy”, the “Policy”) applies to all the products and services offered by Crew Insight (including on our website “Website” (our “Services”) to individuals or entities that use our Services (“you”). This Policy explains what information Crew Insight collects about you and why, what we do with that information, and how we share it. By using our Services, you agree to the collection, use, disclosure, and procedures described in this Privacy Policy. Beyond this Privacy Policy, your use of our Services is also subject to our Terms of Service. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By using our Services, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of the Services after we make changes is deemed to be acceptance of those changes. If you do not provide your information when requested, you may not be able to use our Services if that information is necessary to provide you with our Services or if we are legally required to collect it. Please contact us immediately at team@crewinsight.com if you have reason to believe that your account credentials have been compromised or that your information has been accessed without your permission. Information We Collect We collect information about you from different sources and in various ways when you use our services, including information you provide directly, information collected automatically, information from third-party data sources, and data we infer or generate from other data. The types of personal information we may obtain about you include: - **Crew Insight Account:** email address and account login credentials. - **Contact Information:** email address and telephone number. - **Financial Information:** including Crew Insight account transaction history and information about your linked non-Crew Insight accounts such as account numbers. - **Marketing:** information provided by marketers and other websites on which Crew Insight advertises. - **Voice Recordings:** transcripts of conversations between you and us. - **Geolocation Data:** information about your physical location that you provide or that we extrapolate from electronic cues, such as your IP address. - **Other:** other information you choose to provide us about yourself during interactions with you about the Services including those with Crew Insight support, questionnaires, surveys, chatbot interactions, social media pages, or other channels. Information Collected by Automated Means When you visit our Website, we may obtain certain information by automated means, such as cookies, web beacons, web server logs, and other technologies. The information we collect in this manner may include your device IP address, unique device identifier, device type, web browser characteristics, device characteristics, operating system, language preferences, referring URLs, clickstream data, dates and times of website visits, links clicked, pages that led or referred you to our Website. When you use our App, we also may collect certain information by automated means, such as through device logs, server logs, and other technologies. The information we collect in this manner may include the device type used, the mobile operating system, device identifiers and similar unique identifiers, device settings and configurations, IP addresses, battery and signal strength, usage statistics, referring emails and web addresses, dates and times of usage, actions taken on the App, and other information regarding use of the App. In addition, we may collect your device’s geolocation information. Your device’s operating platform may provide you with a notification when the App attempts to collect your precise geolocation. How We Use the Information We Obtain We use your Personal Information for the following purposes: To Provide Our Services: To deliver and enhance our services, including processing transactions and customer support. To Comply with Legal Obligations: To meet legal and regulatory requirements. To Detect and Prevent Fraud: To protect against fraudulent activities and secure your account. To Maintain Security: To ensure the security and integrity of our services. To Market Our Services: To provide you with information about our services, with your consent. For Other Business Purposes: Any additional uses will be disclosed to you before collection or with your consent. Information We Share We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal data. Crew Insight will not sell personal information in the future belonging to website visitors, users and other consumers. How We Protect Personal Information We maintain administrative and technical safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized access, destruction, loss, alteration, disclosure, or use. To help us protect personal data, we request that you use a strong password and never share your password with anyone or use the same password with other sites or accounts. In general, we retain your personal information as long as we provide the services to you. We may retain personal information after we stop providing services to you, even if you close your Crew Insight account, in order to comply with our legal obligations. We may also retain personal information to comply with our tax, accounting, and financial reporting obligations. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law. Amendments We may update this privacy notice periodically. The updated version will be marked with a new "Revised" date, and the changes will take effect as soon as the updated notice is available. If we make significant changes, we will notify you either by posting a prominent notice or by sending you a direct notification. We recommend checking this privacy notice regularly to stay informed about how we protect your information.